Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of VeVaMart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.vevamart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool thing, took this company, because. I use a tester from this manufacturer with high accuracy. Well, while happy, went out with a coupon and delivery to the door 2200. Includes batteries and a convenient cover.
Great thing! Easy, convenient, the buttons are pressed gently, so that there is no removal of the change, the range has not yet checked. Packed was normal, came earlier for a week. Can take)
Калибровка - unit+func+log+dist
Product corresponds to the description (very accurate device), delivery 10 days, thanks to the store, I recommend
I'll check the goods later.
Everything works fine. I recommend the product quickly and the store.
llegó en muy buen estado, su caja en buen estado y muy rápidamente en casa, su pantalla bien clara, se probó anda bien su estructura es mucho mejor de lo que se esperaba, se realizaron algunas medidas, aunque no se comprobó totalmente su funcionamiento, quedó muy conforme con la compra y la rapidez del vendedor nada que decir, principalmente que llegó bien, se demoró unas semanas en llegar a casa pero totalmente conforme con la compra, compré el 50m muy bueno, totalmente recomendado para comprar.
Everything is great I recommend!!!
Received in 25 days. It has arrived properly packed. To thoroughly check the accuracy of the measurements. Brand and store highly recommended, good value for money.
Excellent Roulette, I recommend. Pleased with her as an elephant
Perfect according to the description I recommend
It came quickly. Only the packing of the bag crumpled.
I measured the whole apartment! Everything matches with other roulette and drawings
Quickly, everything is safe
The goods came quickly enough. Packing is good, slightly lock the angle, the general view does not spoil. The device itself without damage. There were no batteries. I bought it myself.